TERMS AND CONDITIONS

  1. Acceptance of Terms: Please read the terms carefully before using or accessing any material, information, or services through the website. Your use of the website or the services provided by the website shall signify your acceptance of the terms and your agreement to be legally bound by the same.
  2. Ownership and Operation: This website is owned and operated by Store 21, an e-commerce portal under the laws of India.
  3. Product Color Accuracy: While we have made every effort to display the color of our products on the site accurately, please be aware that the actual colors you see may vary depending on your monitor. We cannot guarantee the accuracy of your monitor’s display of color.
  4. Age Certification: By using this website, the user certifies that he/she is at least 18 years of age or has obtained the consent of a parent or legal guardian.
  5. Disclaimer of Damages: Store 21 will not be responsible for any damage suffered by users from the use of services on the website. This includes, without limitation, loss of revenue or data resulting from delays, non-deliveries, missed deliveries, or service interruptions caused by any act or omission of the vendor. This disclaimer of liability also applies to any damages or injury caused by failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft, or unauthorized access.
  6. Communication Consent: I hereby authorize and give consent to Store 21 to send me various alerts, SMS, messages, calls, or commercial communications through itself or third-party service providers. This consent applies even if the listed telephone numbers are registered with the National Do Not Disturb Registry or listed in the National Customer Preference Register. If you wish to stop receiving such communications, please email us at [email protected].
  7. Price and Product Availability: The prices and availability of products are subject to change without prior notice at the sole discretion of Store 21.
  8. Order Cancellation: Requests for cancellations of orders once placed shall be entertained within 1 hour of booking your order. Please contact us immediately at [email protected] or call us at +917065000298 along with your order number for any cancellations.
  9. Order Cancellation by Store 21: Store 21 may automatically cancel your order if our team finds that payments have not been received. You will receive an email notification in case of order cancellation.
  10. Right to Refuse or Cancel Orders: Store 21 reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. The payment shall be refunded, and the user shall be informed accordingly.
  11. User Responsibility for Delivery Information: If a non-delivery or late delivery occurs due to user error (e.g., wrong or incomplete name or address, recipient not available), any extra costs incurred by Store 21 for re-delivery shall be claimed from the user placing the order.
  12. User Information Accuracy: The user agrees to provide accurate, authentic, and true information. Store 21 reserves the right to confirm and validate the information and other details provided by the user at any point in time. If any such user details are found to be untrue, Store 21 may reject the user’s use of the services without prior notice.
  13. Credit Card Fraud: Store 21 will not be liable for any type or kind of credit card fraud. The responsibility for the fraudulent use of a card lies with the user, and the burden of proof shall exclusively be on the user. Users must use their own cards exclusively on the site.
  14. Complaints Window: Store 21 shall not entertain any complaints after 24 hours from the time of order delivery.

Please review these terms carefully before using the website. If you have any questions or concerns, do not hesitate to contact us at [email protected].